If any customs documentation is required, we kindly ask for your cooperation. We do not accommodate requests for price adjustments or labeling the item as a “gift” on invoices or shipping labels.

If a package is returned due to refusal to pay duties or provide necessary customs documentation, the shipping costs will be the buyer’s responsibility.

Additionally, we cannot ship to any address other than the one registered with eBay at the time of purchase.

If the package is forwarded to another address, any additional shipping costs will be the buyer's responsibility.

We accept PayPal, Visa, MasterCard, American Express and Discover.

Please make sure to pay within 4 days of winning an auction.

If you need more than 4 days for payment, please contact us in advance.

Japan Post, FedEx, or DHL will be used.

If you wish to specify the shipping carrier, please contact us before purchase.

Shipping charges may vary.

Processing time 1-10 days after payment

(In case of no trouble)

 SAL : 10-30 business days

 EPAKCET : 7-21 business days

 EMS : 4-14 business days

 FedEx : 2-7 business days

 DHL : 2-7 business days

(Remote area fees may be added, please confirm in advance.)

Please see our Return Policy for more details.

Returns are the responsibility of the buyer.

Please be sure to adhere to our eBay policy when requesting a return.

We will always try to solve problem so please contact us before you open a case.